Shipping policy

1. GENERAL INFORMATION

The ownership of this website https://bravesportscompany.com/ (hereinafter, the Website) is held by: , with Tax ID: BRAVE SPORTS COMPANY, with Tax ID: B55141584 and registered in: ; whose registration details are: , and whose contact details are:

Address: Travessera del Padró, 23, 17460, Celrà, Girona

Contact phone: 634 62 20 41

Contact email: info@bravesportscompany.com

This document, together with any other documents referred to herein, governs the terms and conditions applicable to the use of this Website (https://bravesportscompany.com/) and to the purchase or acquisition of products and/or services through it (hereinafter, the Conditions).

For the purposes of these Conditions, the activity carried out by Brave Sports Company through the Website includes:

Water sports products and trampolines.

In addition to reading these Conditions, before accessing, browsing and/or using this Website, the User must have read the Legal Notice and General Terms of Use, including the Cookie Policy and the Privacy and Data Protection Policy of Brave Sports Company. By using this Website or by making and/or requesting the purchase of a product and/or service through it, the User agrees to be bound by these Conditions and by all the above-mentioned documents. If the User does not agree with all of this, they must not use this Website.

The User is also informed that these Conditions may be modified. The User is responsible for consulting them each time they access, browse and/or use the Website, as the Conditions in force at the time the purchase of products and/or services is requested shall apply.

For any questions the User may have regarding these Conditions, they may contact the owner using the contact details provided above or, where applicable, through the contact form.

2. THE USER

Accessing, browsing and using the Website grants the status of user (hereinafter referred to individually as User or collectively as Users), which implies acceptance, from the moment browsing begins, of all the Conditions established herein, as well as any subsequent modifications, without prejudice to the application of any mandatory legal regulations that may apply.

The User assumes responsibility for the proper use of the Website. This responsibility includes:

• Using this Website only to make legally valid enquiries, purchases or acquisitions.

• Not making any false or fraudulent purchases. If a purchase of this nature could reasonably be considered to have been made, it may be cancelled and the relevant authorities may be informed.

• Providing truthful and lawful contact details, such as email address, postal address and/or other details. See Legal Notice and General Terms of Use.

The User declares that they are over 18 years of age and have the legal capacity to enter into contracts through this Website.

The Website is mainly aimed at Users residing in Spain. Brave Sports Company does not guarantee that the Website complies, in whole or in part, with the laws of other countries. Brave Sports Company declines any liability arising from such access and does not guarantee shipments or provision of services outside Spain.

The User may enter into a sales contract with Brave Sports Company for the desired products and/or services in any of the languages in which these Conditions are available on this Website.

3. PURCHASE OR ACQUISITION PROCESS

Users duly registered may purchase on the Website through the established means and methods. They must follow the online purchase and/or acquisition procedure on https://bravesportscompany.com/, during which various products and/or services may be selected and added to the cart, basket or final purchase area and, finally, click on: "Pay order"

The User must also complete and/or check the information requested at each step, although during the purchase process, before making payment, the purchase details may be modified.

The User will then receive an email confirming that Brave Sports Company has received their order or purchase request and/or service request, that is, the order confirmation. Where applicable, the User will also be informed by email when their purchase is being shipped. Where applicable, this information may also be made available to the User through their personal account area on the Website.

Once the purchase process has been completed, the User agrees that the Website will generate an electronic invoice, which will be sent to the User by email and, where applicable, through their personal account area on the Website. The User may also request a paper copy of the invoice from Brave Sports Company using the Website contact areas or the contact details provided above.

The User acknowledges that, at the time of purchase, they are aware of certain specific sale conditions concerning the product and/or service in question, which are shown alongside its presentation or image on the Website product page, including, by way of example but not limitation, depending on each case: name, price, components, weight, quantity, colour, product details or features, the way in which the services will be carried out and/or their cost. The User acknowledges that placing the purchase order implies full and complete acceptance of the specific sale conditions applicable in each case.

Communications, purchase orders and payments involved in transactions carried out on the Website may be archived and stored in the computerised records of Brave Sports Company in order to serve as proof of such transactions, always respecting reasonable security conditions and applicable laws and regulations, particularly Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights, and the rights granted to Users under the Privacy Policy of this Website.

Unless expressly stated otherwise, Brave Sports Company is not the manufacturer of the products sold or that may be marketed on the Website. Although Brave Sports Company makes great efforts to ensure that the information shown on the Website is accurate, product packaging, materials and/or components may sometimes contain additional or different information from that displayed on the Website. Therefore, the User should consider not only the information provided by the Website, but also the information available on the labelling, warnings and/or instructions accompanying the product.

The User acknowledges that Brave Sports Company displays certain services of interest that are not provided directly by the owner to Users, but are contracted and provided by a third party other than Brave Sports Company.

4. AVAILABILITY

All purchase orders received by Brave Sports Company through the Website are subject to product availability and/or to no circumstance or force majeure event, as described in clause nine of these Conditions, affecting the supply of products and/or provision of services. If there are difficulties in supplying products or products are out of stock, Brave Sports Company undertakes to contact the User and refund any amount that may have been paid. This shall also apply where the provision of a service becomes impossible.

5. PRICES AND PAYMENT

The prices displayed on the Website are final prices, in Euros (€), and include taxes, unless a different matter is indicated and applied due to legal requirements, especially regarding VAT.

Shipping costs are included in the final prices of the products as shown on the Website. Therefore, Brave Sports Company provides delivery and/or shipping services through: .

However, unless otherwise specifically indicated, the prices of the items offered exclude shipping costs, which may be incurred and added to the total amount due when the User manages the shipping process, where the User will view the available shipping methods and costs and freely choose the one that best suits them.

Under no circumstances shall the Website automatically add additional costs to the price of a product or service, except those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but any changes shall not affect orders or purchases for which the User has already completed the purchase request process on the Website as indicated in the first paragraph of clause threereceived an order confirmation.

The accepted payment methods are: Credit or debit card PayPal Bank transfer Cash on delivery Credit or debit card and PayPal Credit or debit card and bank transfer PayPal and bank transfer Credit or debit card, PayPal and bank transfer Credit or debit card, PayPal, bank transfer and cash on delivery

The User may also pay all or part of the purchase price with a gift card and/or credit voucher issued by Brave Sports Company and/or BRAVE SPORTS COMPANY.

Brave Sports Company uses all means available to guarantee the confidentiality and security of payment data transmitted by the User during Website transactions. As such, the Website uses a secure SSL payment system.

Credit cards shall be subject to checks and authorisations by the card-issuing bank. If the bank does not authorise payment, Brave Sports Company shall not be liable for any delay or non-delivery and shall not be able to enter into any contract with the User.

Once Brave Sports Company receives the purchase order from the User through the Website, a pre-authorisation shall be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge will be made when the shipping confirmation and/or confirmation of the service provided is sent to the User, in the manner and, where applicable, place established.

If the payment method is PayPal, gift card or credit voucher the charge will be made when Brave Sports Company sends the User confirmation of the purchase order or acquisition of products and/or services.

In any case, by clicking "Pay order", the User confirms that the payment method used is their own or, where applicable, that they are the lawful holder of the gift card or credit voucher.

9. DISCLAIMER OF LIABILITY

Unless otherwise provided by law, Brave Sports Company shall not accept any liability for the following losses, regardless of their origin:

• any losses not attributable to any breach on its part;

• business losses, including loss of profits, revenue, contracts, expected savings, data, goodwill or unnecessary expenses incurred; or

• any other indirect loss that was not reasonably foreseeable by both parties at the time the product sales contract was entered into.

Likewise, Brave Sports Company also limits its liability in the following cases:

• Brave Sports Company takes all necessary measures to provide an accurate display of the product on the Website. However, it is not responsible for minor differences or inaccuracies that may exist due to screen resolution, browser issues or similar circumstances.
• Brave Sports Company shall act with the utmost diligence in making the product subject to the purchase order available to the transport company. However, it shall not be liable for damages arising from transport malfunction, especially due to causes such as strikes, road delays or, in general, any other circumstances typical of the sector that may result in delays, losses or theft of the product.
• Technical failures that, due to accidental or other causes, prevent the normal operation of the service through the internet. Lack of availability of the Website due to maintenance or other reasons that prevent access to the service. Brave Sports Company makes every effort to carry out the purchase, payment and shipping/delivery process of the products; however, it shall be exempt from liability for causes not attributable to it, fortuitous events or force majeure.
• Brave Sports Company shall not be responsible for misuse and/or wear and tear of products used by the User. Likewise, Brave Sports Company shall not be responsible for an incorrect return made by the User. It is the User’s responsibility to return the correct product.
• In general, Brave Sports Company shall not be liable for any failure or delay in fulfilling any of its obligations when such failure or delay is due to events beyond its reasonable control, that is, force majeure, which may include, by way of example but not limitation:
• Strikes, lockouts or other industrial action.
• Civil unrest, riot, invasion, terrorist threat or attack, war, whether declared or not, or threat or preparation for war.
• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
• Impossibility of using trains, ships, aircraft, motor transport or other public or private means of transport.
• Impossibility of using public or private telecommunications systems.
• Acts, decrees, legislation, regulations or restrictions of any government or public authority.

Accordingly, obligations shall be suspended for the period during which the force majeure event continues, and Brave Sports Company shall have an extension of time to fulfil them equal to the duration of the force majeure event. Brave Sports Company shall use all reasonable means to find a solution that enables it to fulfil its obligations despite the force majeure event.

10. WRITTEN COMMUNICATIONS AND NOTICES

By using this Website, the User accepts that most communications with Brave Sports Company will be electronic, either by email or by notices published on the Website.

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notices, information and other communications that Brave Sports Company sends electronically comply with the legal requirement of being in writing. This condition shall not affect the User’s statutory rights.

The User may send notices and/or communicate with Brave Sports Company through the contact details provided in these Conditions and, where applicable, through the Website contact areas.

Likewise, unless otherwise stated, Brave Sports Company may contact and/or notify the User by email or at the postal address provided.

11. WAIVER

No waiver by Brave Sports Company of a specific legal right or action, nor the failure by Brave Sports Company to require strict compliance by the User with any of their obligations, shall constitute a waiver of any other rights or actions arising from a contract or from these Conditions, nor shall it release the User from fulfilling their obligations.

No waiver by Brave Sports Company of any of these Conditions or of the rights or actions arising from a contract shall be effective unless it is expressly stated to be a waiver, formalised and communicated to the User in writing.

12. NULLITY

If any of these Conditions are declared null and void by a final decision issued by a competent authority, the remaining clauses shall remain in force and shall not be affected by such declaration of nullity.

13. ENTIRE AGREEMENT

These Conditions and any document expressly referred to herein constitute the entire agreement between the User and Brave Sports Company regarding the object of the sale and replace any previous agreement, arrangement or promise made verbally or in writing by the same parties.

The User and Brave Sports Company acknowledge that they have agreed to enter into a contract without relying on any statement or promise made by the other party, except as expressly mentioned in these Conditions.

14. DATA PROTECTION

The personal information or data provided by the User to Brave Sports Company during a transaction on the Website shall be processed in accordance with the Privacy Policy or data protection policy, contained, where applicable, in the Legal Notice and General Terms of Use. By accessing, browsing and/or using the Website, the User consents to the processing of such information and data and declares that all information or data provided is truthful.

15. APPLICABLE LAW AND JURISDICTION

Access, browsing and/or use of this Website and product purchase contracts made through it shall be governed by Spanish law.

Any dispute, issue or disagreement arising from or related to access, browsing and/or use of the Website, or to the interpretation and execution of these Conditions, or to sales contracts between Brave Sports Company and the User, shall be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

16. COMPLAINTS AND CLAIMS

The User may send Brave Sports Company any complaints, claims or other comments through the contact details provided at the beginning of these Conditions under General Information.

In addition, Brave Sports Company has official complaint forms available to consumers and users, which may be requested from Brave Sports Company at any time using the contact details provided at the beginning of these Conditions under General Information.

Likewise, if a dispute arises from the purchase contract entered into between Brave Sports Company and the User, the User, as a consumer, may request an out-of-court dispute resolution procedure, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes, amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC. This method can be accessed through the following website: https://ec.europa.eu/consumers/odr/.

This General Terms and Conditions of Sale document was created using the online general terms and conditions of sale template generator on 20/01/2025.